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.TH AUTOSUPPORT 8 "Aug 8th, 2010" "Asterisk" "Linux Programmer's Manual"
.SH NAME
.B autosupport
\(em interactive script to provide Digium[tm]'s support with information
.SH SYNOPSIS
.PP
.B autosupport [-h] [prefix]
.SH DESCRIPTION
\fBautosupport\fR is a script that is normally run by a user contacting Digium's Technical
Support to automate gathering support information. It will probe the
system for some run\-time and system information, and generate a backup
of Asterisk related configuration. An optional parameter for a prefix
may be specified which is typically used to specify a Digium Technical
Support Ticket ID.
.PP
The script requires root privileges to run, and writes all output in the
home directory of the user running the script. For the purposes of this
document, this will be referred to as /root/ henceforth.
.PP
The system information is written to /root/digiuminfo.txt and the backup
of configuration (and the system information file) are written to a tarball
in /root/ with a base name of digium\-info. A Date Stamp will be appended,
and if specified the optional parameter will be a prefix. The tarball at
least is expected to be attached to a support ticket with Digium.
.SH OPTIONS
.SS Arguments:
.TP 15
\fBprefix\fR
Used to prefix the file names. Typically a Digium Technical Support Ticket ID
.SS Options:
.TP 15
\fB\-h, \-\-help\fR
Show help about options
.SH FILES
.B /root/digiuminfo.txt
.br
.B /root/digium\-info_YYYYMMDD.tar.gz
.SH SEE ALSO
asterisk(8)
.SH AUTHOR
autosupport was written by John Bigelow <support@digium.com> in conjunction with
Charles Moye and Trey Blancher. This manual page was written by
Tzafrir Cohen <tzafrir.cohen@xorcom.com> and updated by Charles Moye. Permission
is granted to copy, distribute and/or modify this document under the terms of
the GNU General Public License, Version 2 any later version published by the
Free Software Foundation.
.PP
On Debian systems, the complete text of the GNU General Public
License can be found in /usr/share/common\-licenses/GPL\-2.
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