[general] ; ; Global settings for call queues ; (none exist currently) [default] ; ; Default settings for queues (currently unused) ; ;[markq] ; ; A sample call queue ; ; Music sets which musiconhold applies for this particular ; call queue ; ;music = default ; ; An announcement may be specified which is played for the member as ; soon as they answer a call, typically to indicate to them which queue ; this call should be answered as, so that agents or members who are ; listening to more than one queue can differentiated how they should ; engage the customer ; ;announce = queue-markq ; ; A context may be specified, in which if the user types a SINGLE ; digit extension while they are in the queue, they will be taken out ; of the queue and sent to that extension in this context. ; ;context = qoutcon ; ; How long do we let the phone ring before we consider this a timeout... ; ;timeout = 15 ; ; How long do we wait before trying all the members again? ; ;retry = 5 ; ; Maximum number of people waiting in the queue (0 for unlimited) ; ;maxlen = 0 ; ; Each member of this call queue is listed on a separate line in ; the form technology/dialstring ; ;member => Zap/1 ;member => Zap/2 ;member => Agent/1001 ;member => Agent/1002