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path: root/configs/queues.conf.sample
AgeCommit message (Expand)AuthorFilesLines
2005-03-11update config to clarify options for how the work in the stable branchrussell1-2/+4
2005-03-11make docs on agent groups a little bit more clear (bug #3652)russell1-0/+6
2005-01-05change option to be consistent (old option still works, too) (bug #3163)russell1-3/+3
2004-09-29Fix little "less than" issuemarkster1-0/+1
2004-09-28add ability to purge callers from queue if no agents are logged inrussell1-0/+4
2004-09-26tweak the queues.conf.samplerussell1-1/+3
2004-07-27Allow optional event whenever an agent is called from a queue (bug #2066)markster1-0/+5
2004-07-24Create option for joining empty queue (bug #2126)markster1-0/+4
2004-06-28Merge seconds announcement for queue hold time (bug #1941)markster1-0/+7
2004-06-26Implement queue wide wrapuptime (bug #1707)markster1-0/+5
2004-05-19Merge small bkw_ queue enhancementsmarkster1-0/+7
2004-05-18Add Round-Robin w/ Memory queueing strategy (rrmemory)markster1-0/+1
2004-05-10Fix missing semicolons in sample configurations (bug #1596)markster1-6/+6
2004-03-13Merge queue changes from Bug #214markster1-0/+34
2003-08-02Implement remaining queue strategies, ADSI fixes, and queue config updatesmarkster1-2/+2
2003-07-30Add alternate queueing strategies. Implment ringall, roundrobin, and randommarkster1-2/+16
2003-07-01Create concept of a "pending agent", so you can have agents access pending callsmarkster1-0/+3
2002-11-22Version 0.3.0 from FTPmarkster1-0/+2
2002-09-02Version 0.2.0 from FTPmarkster1-0/+50
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