diff options
Diffstat (limited to 'trunk/contrib/scripts/autosupport')
| -rw-r--r-- | trunk/contrib/scripts/autosupport | 163 |
1 files changed, 163 insertions, 0 deletions
diff --git a/trunk/contrib/scripts/autosupport b/trunk/contrib/scripts/autosupport new file mode 100644 index 000000000..557ca6ce2 --- /dev/null +++ b/trunk/contrib/scripts/autosupport @@ -0,0 +1,163 @@ +#!/bin/sh +# +# Collect support information +# +# Copyright (C) 2005, Digium, Inc. +# +# Written by John Bigelow (support@digium.com) +# +# Distributed under the terms of the GNU General Public +# License +# + +OUTPUT=$HOME/digiuminfo + +if [ $UID -ne 0 ]; then + + echo "You must be root to run this." + +exit 1 +fi + +echo +echo "This will gather information about your system such as:" +echo "pci listing, dmesg, running processes, and kernel version" +echo "This may take up to half a minute to run. Please be patient." +echo "To continue press 'y', to quit press any other key" +read ans + +if [ "$ans" = "y" ]; then + + rm -f $OUTPUT + + echo "------------------" >> $OUTPUT; + echo "PCI LIST " >> $OUTPUT; + echo "------------------" >> $OUTPUT; + lspci -vb >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "INTERRUPTS" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + cat /proc/interrupts >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "DMESG OUTPUT" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + dmesg >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "RUNNING PROCESSES" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + ps aux >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "KERNEL VERSION" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + uname -a >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "CPU INFO" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + cat /proc/cpuinfo >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "HDPARM STATUS" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + hdparm /dev/hda >> $OUTPUT; + hdparm -i /dev/hda >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "ZAPTEL CONFIG" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + grep -v '^#' /etc/zaptel.conf >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "ZAPATA CONFIG" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + grep -v '^;' /etc/asterisk/zapata.conf >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "EXTENSIONS CONFIG" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + grep -v '^;' /etc/asterisk/extensions.conf >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + + echo "------------------" >> $OUTPUT; + echo "ZTTEST" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + /usr/src/zaptel/zttest -c 20 >> $OUTPUT; + echo >> $OUTPUT; + echo >> $OUTPUT; + +else + echo "terminated"; +exit +fi + +echo +echo "Digium may require root level access to the system to help debug"; +echo "the problem you are experiencing. Do you want to provide login"; +echo "information at this time?"; +echo "Press 'y' for yes and any other key to exit and save the previous info collected" +read login + +if [ "$login" = "y" ]; then + + echo "------------------" >> $OUTPUT; + echo "LOGIN INFORMATION" >> $OUTPUT; + echo "------------------" >> $OUTPUT; + + echo + echo "What is your root password?" + read rootpass + + echo + echo "Root pass: "$rootpass >> $OUTPUT + + echo + echo "What is your PUBLIC IP address?" + read ip + + echo "IP address: "$ip >> $OUTPUT + + echo + echo "Please provide any other login information that the technician" + echo "may need to know to login to the system'(press enter if not)'" + read adinfo + + echo "Additional login info: "$adinfo >> $OUTPUT + + echo + echo "All information has been stored in $OUTPUT," + echo "Please attach this file to an email ticket you already" + echo "have open with Digium Tech Support." + +else + echo + echo "All information except login info has been stored in $OUTPUT," + echo "Please send this file to an email ticket you already" + echo "have open with Digium Tech Support." +exit +fi + + + |