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Diffstat (limited to 'trunk/configs/agents.conf.sample')
-rw-r--r-- | trunk/configs/agents.conf.sample | 105 |
1 files changed, 105 insertions, 0 deletions
diff --git a/trunk/configs/agents.conf.sample b/trunk/configs/agents.conf.sample new file mode 100644 index 000000000..eb0383f3c --- /dev/null +++ b/trunk/configs/agents.conf.sample @@ -0,0 +1,105 @@ +; +; Agent configuration +; + +[general] +; +; Define whether callbacklogins should be stored in astdb for +; persistence. Persistent logins will be reloaded after +; Asterisk restarts. +; +persistentagents=yes + +; Enable or disable a single extension from logging in as multiple agents. +; The default value is "yes". +;multiplelogin=yes + +[agents] +; +; Define maxlogintries to allow agent to try max logins before +; failed. +; default to 3 +; +;maxlogintries=5 +; +; +; Define autologoff times if appropriate. This is how long +; the phone has to ring with no answer before the agent is +; automatically logged off (in seconds) +; +;autologoff=15 +; +; Define autologoffunavail to have agents automatically logged +; out when the extension that they are at returns a CHANUNAVAIL +; status when a call is attempted to be sent there. +; Default is "no". +; +;autologoffunavail=yes +; +; Define ackcall to require an acknowledgement by '#' when +; an agent logs in using agentcallbacklogin. Default is "no". +; +;ackcall=no +; +; Define endcall to allow an agent to hangup a call by '*'. +; Default is "yes". Set this to "no" to ignore '*'. +; +;endcall=yes +; +; Define wrapuptime. This is the minimum amount of time when +; after disconnecting before the caller can receive a new call +; note this is in milliseconds. +; +;wrapuptime=5000 +; +; Define the default musiconhold for agents +; musiconhold => music_class +; +;musiconhold => default +; +; Define the default good bye sound file for agents +; default to vm-goodbye +; +;agentgoodbye => goodbye_file +; +; Define updatecdr. This is whether or not to change the source +; channel in the CDR record for this call to agent/agent_id so +; that we know which agent generates the call +; +;updatecdr=no +; +; Group memberships for agents (may change in mid-file) +; +;group=3 +;group=1,2 +;group= +; +; -------------------------------------------------- +; This section is devoted to recording agent's calls +; The keywords are global to the chan_agent channel driver +; +; Enable recording calls addressed to agents. It's turned off by default. +;recordagentcalls=yes +; +; The format to be used to record the calls: wav, gsm, wav49. +; By default its "wav". +;recordformat=gsm +; +; The text to be added to the name of the recording. Allows forming a url link. +;urlprefix=http://localhost/calls/ +; +; The optional directory to save the conversations in. The default is +; /var/spool/asterisk/monitor +;savecallsin=/var/calls +; +; An optional custom beep sound file to play to always-connected agents. +;custom_beep=beep +; +; -------------------------------------------------- +; +; This section contains the agent definitions, in the form: +; +; agent => agentid,agentpassword,name +; +;agent => 1001,4321,Mark Spencer +;agent => 1002,4321,Will Meadows |