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Diffstat (limited to 'configs/queues.conf.sample')
-rwxr-xr-x | configs/queues.conf.sample | 34 |
1 files changed, 34 insertions, 0 deletions
diff --git a/configs/queues.conf.sample b/configs/queues.conf.sample index dff5da17e..75dabab54 100755 --- a/configs/queues.conf.sample +++ b/configs/queues.conf.sample @@ -2,6 +2,11 @@ ; ; Global settings for call queues ; (none exist currently) +; +; Note that a timeout to fail out of a queue may be passed as part of application call +; from extensions.conf: +; Queue(queuename|[options]|[optionalurl]|[announceoverride]|[timeout]) +; example: Queue(dave|t|||45) [default] ; @@ -53,6 +58,35 @@ ; ;maxlen = 0 ; +; +; How often to announce queue position and/or estimated holdtime to caller (0=off) +; +;announce-frequency = 90 +; +; Should we include estimated hold time in position announcements? +; Either yes, no, or only once; hold time will not be announced if <1 minute +; +;announce-holdtime = yes|no|once +; +; Use these sound files in making position/holdtime announcements. The +; defaults are as listed below -- change only if you need to. +; +;queue-youarenext = queue-youarenext ("You are now first in line.") +;queue-thereare = queue-thereare ("There are") +;queue-callswaiting = queue-callswaiting ("calls waiting.") +;queue-holdtime = queue-holdtime ("The current est. holdtime is") +;queue-minutes = queue-minutes ("minutes.") +;queue-thankyou = queue-thankyou ("Thank you for your patience.") +; +; Calls may be recorded using Asterisk's monitor resource +; This can be enabled from within the Queue application, starting recording +; when the call is actually picked up; thus, only successful calls are +; recorded, and you are not recording while people are listening to MOH. +; To enable monitoring, simply specify "monitor-format"; it will be disabled +; otherwise. +; +; monitor-format = gsm|wav|wav49 +; ; Each member of this call queue is listed on a separate line in ; the form technology/dialstring. "member" means a normal member of a ; queue. An optional penalty may be specified after a comma, such that |