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-rwxr-xr-xchannels/chan_agent.c611
1 files changed, 611 insertions, 0 deletions
diff --git a/channels/chan_agent.c b/channels/chan_agent.c
new file mode 100755
index 000000000..d9eef1c66
--- /dev/null
+++ b/channels/chan_agent.c
@@ -0,0 +1,611 @@
+/*
+ * Asterisk -- A telephony toolkit for Linux.
+ *
+ * Implementation of Session Initiation Protocol
+ *
+ * Copyright (C) 1999, Mark Spencer
+ *
+ * Mark Spencer <markster@linux-support.net>
+ *
+ * This program is free software, distributed under the terms of
+ * the GNU General Public License
+ */
+
+#include <stdio.h>
+#include <pthread.h>
+#include <string.h>
+#include <asterisk/lock.h>
+#include <asterisk/channel.h>
+#include <asterisk/channel_pvt.h>
+#include <asterisk/config.h>
+#include <asterisk/logger.h>
+#include <asterisk/module.h>
+#include <asterisk/pbx.h>
+#include <asterisk/options.h>
+#include <asterisk/lock.h>
+#include <asterisk/sched.h>
+#include <asterisk/io.h>
+#include <asterisk/rtp.h>
+#include <asterisk/acl.h>
+#include <asterisk/callerid.h>
+#include <asterisk/file.h>
+#include <asterisk/cli.h>
+#include <asterisk/app.h>
+#include <asterisk/musiconhold.h>
+#include <asterisk/manager.h>
+#include <sys/socket.h>
+#include <errno.h>
+#include <unistd.h>
+#include <stdlib.h>
+#include <fcntl.h>
+#include <netdb.h>
+#include <arpa/inet.h>
+#include <sys/signal.h>
+
+static char *desc = "Agent Proxy Channel";
+static char *type = "Agent";
+static char *tdesc = "Call Agent Proxy Channel";
+static char *config = "agents.conf";
+
+static char *app = "AgentLogin";
+
+static char *synopsis = "Call agent login";
+
+static char *descrip =
+" AgentLogin():\n"
+"Asks the agent to login to the system. Always returns -1. While\n"
+"logged in, the agent can receive calls and will hear a 'beep'\n"
+"when a new call comes in. The agent can dump the call by pressing\n"
+"the star key.\n";
+
+static char moh[80] = "default";
+
+#define AST_MAX_AGENT 80 /* Agent ID or Password max length */
+
+static int capability = -1;
+
+static int usecnt =0;
+static pthread_mutex_t usecnt_lock = AST_MUTEX_INITIALIZER;
+
+/* Protect the interface list (of sip_pvt's) */
+static pthread_mutex_t agentlock = AST_MUTEX_INITIALIZER;
+
+static struct agent_pvt {
+ pthread_mutex_t lock; /* Channel private lock */
+ int dead; /* Poised for destruction? */
+ char moh[80]; /* Which music on hold */
+ char agent[AST_MAX_AGENT]; /* Agent ID */
+ char password[AST_MAX_AGENT]; /* Password for Agent login */
+ char name[AST_MAX_AGENT];
+ struct ast_channel *owner; /* Agent */
+ struct ast_channel *chan; /* Channel we use */
+ struct agent_pvt *next; /* Agent */
+} *agents = NULL;
+
+#define CLEANUP(ast, p) do { \
+ int x; \
+ if (p->chan) { \
+ for (x=0;x<AST_MAX_FDS;x++) \
+ ast->fds[x] = p->chan->fds[x]; \
+ } \
+} while(0)
+
+
+static int add_agent(struct ast_variable *var)
+{
+ char tmp[256];
+ char *password=NULL, *name=NULL;
+ struct agent_pvt *p;
+
+ strncpy(tmp, var->value, sizeof(tmp));
+ if ((password = strchr(tmp, ','))) {
+ *password = '\0';
+ password++;
+ while (*password < 33) password++;
+ }
+ if (password && (name = strchr(password, ','))) {
+ *name = '\0';
+ name++;
+ while (*name < 33) name++;
+ }
+ p = agents;
+ while(p) {
+ if (!strcmp(p->agent, tmp))
+ break;
+ p = p->next;
+ }
+ if (!p) {
+ p = malloc(sizeof(struct agent_pvt));
+ if (p) {
+ memset(p, 0, sizeof(struct agent_pvt));
+ strncpy(p->agent, tmp, sizeof(p->agent) -1);
+ p->next = agents;
+ agents = p;
+
+ }
+ }
+ if (!p)
+ return -1;
+ strncpy(p->password, password ? password : "", sizeof(p->password) - 1);
+ strncpy(p->name, name ? name : "", sizeof(p->name) - 1);
+ strncpy(p->moh, moh, sizeof(p->moh) - 1);
+ p->dead = 0;
+ return 0;
+}
+
+static int agent_answer(struct ast_channel *ast)
+{
+ ast_log(LOG_WARNING, "Huh? Agent is being asked to answer?\n");
+ return -1;
+}
+
+static struct ast_frame *agent_read(struct ast_channel *ast)
+{
+ struct agent_pvt *p = ast->pvt->pvt;
+ struct ast_frame *f = NULL;
+ ast_pthread_mutex_lock(&p->lock);
+ if (p->chan)
+ f = ast_read(p->chan);
+ if (!f) {
+ /* If there's a channel, make it NULL */
+ if (p->chan)
+ p->chan = NULL;
+ }
+ if (f && (f->frametype == AST_FRAME_DTMF) && (f->subclass == '*')) {
+ /* * terminates call */
+ ast_frfree(f);
+ f = NULL;
+ }
+ CLEANUP(ast,p);
+ ast_pthread_mutex_unlock(&p->lock);
+ return f;
+}
+
+static int agent_write(struct ast_channel *ast, struct ast_frame *f)
+{
+ struct agent_pvt *p = ast->pvt->pvt;
+ int res = -1;
+ ast_pthread_mutex_lock(&p->lock);
+ if (p->chan)
+ res = ast_write(p->chan, f);
+ CLEANUP(ast, p);
+ ast_pthread_mutex_unlock(&p->lock);
+ return res;
+}
+
+static int agent_fixup(struct ast_channel *oldchan, struct ast_channel *newchan)
+{
+ struct agent_pvt *p = newchan->pvt->pvt;
+ ast_pthread_mutex_lock(&p->lock);
+ if (p->owner != oldchan) {
+ ast_log(LOG_WARNING, "old channel wasn't %p but was %p\n", oldchan, p->owner);
+ return -1;
+ }
+ p->owner = newchan;
+ ast_pthread_mutex_unlock(&p->lock);
+ return 0;
+}
+
+static int agent_indicate(struct ast_channel *ast, int condition)
+{
+ struct agent_pvt *p = ast->pvt->pvt;
+ int res = -1;
+ ast_pthread_mutex_lock(&p->lock);
+ if (p->chan)
+ res = ast_indicate(p->chan, condition);
+ ast_pthread_mutex_unlock(&p->lock);
+ return res;
+}
+
+static int agent_digit(struct ast_channel *ast, char digit)
+{
+ struct agent_pvt *p = ast->pvt->pvt;
+ int res = -1;
+ ast_pthread_mutex_lock(&p->lock);
+ if (p->chan)
+ res = p->chan->pvt->send_digit(p->chan, digit);
+ ast_pthread_mutex_unlock(&p->lock);
+ return res;
+}
+
+static int agent_call(struct ast_channel *ast, char *dest, int timeout)
+{
+ struct agent_pvt *p = ast->pvt->pvt;
+ int res = -1;
+ ast_pthread_mutex_lock(&p->lock);
+ res = ast_streamfile(p->chan, "beep", p->chan->language);
+ if (!res)
+ res = ast_waitstream(p->chan, "");
+ if (!res) {
+ res = ast_set_read_format(p->chan, ast_best_codec(p->chan->nativeformats));
+ if (res)
+ ast_log(LOG_WARNING, "Unable to set read format to %d\n", ast_best_codec(p->chan->nativeformats));
+ }
+ if (!res) {
+ ast_set_write_format(p->chan, ast_best_codec(p->chan->nativeformats));
+ if (res)
+ ast_log(LOG_WARNING, "Unable to set write format to %d\n", ast_best_codec(p->chan->nativeformats));
+ }
+ /* Call is immediately up */
+ ast_setstate(ast, AST_STATE_UP);
+ ast_pthread_mutex_unlock(&p->lock);
+ return res;
+}
+
+static int agent_hangup(struct ast_channel *ast)
+{
+ struct agent_pvt *p = ast->pvt->pvt;
+ ast_pthread_mutex_lock(&p->lock);
+ p->owner = NULL;
+ ast->pvt->pvt = NULL;
+ ast_pthread_mutex_unlock(&p->lock);
+ if (p->chan) {
+ /* If they're dead, go ahead and hang up on the agent now */
+ if (p->dead)
+ ast_softhangup(p->chan, AST_SOFTHANGUP_EXPLICIT);
+ ast_moh_start(p->chan, p->moh);
+ } else if (p->dead)
+ /* Go ahead and lose it */
+ free(p);
+ return 0;
+}
+
+static struct ast_channel *agent_new(struct agent_pvt *p, int state)
+{
+ struct ast_channel *tmp;
+ if (!p->chan) {
+ ast_log(LOG_WARNING, "No channel? :(\n");
+ return NULL;
+ }
+ tmp = ast_channel_alloc(0);
+ if (tmp) {
+ tmp->nativeformats = p->chan->nativeformats;
+ snprintf(tmp->name, sizeof(tmp->name), "Agent/%s", p->agent);
+ tmp->type = type;
+ ast_setstate(tmp, state);
+ tmp->writeformat = p->chan->writeformat;
+ tmp->pvt->rawwriteformat = p->chan->writeformat;
+ tmp->readformat = p->chan->readformat;
+ tmp->pvt->rawreadformat = p->chan->readformat;
+ tmp->pvt->pvt = p;
+ tmp->pvt->send_digit = agent_digit;
+ tmp->pvt->call = agent_call;
+ tmp->pvt->hangup = agent_hangup;
+ tmp->pvt->answer = agent_answer;
+ tmp->pvt->read = agent_read;
+ tmp->pvt->write = agent_write;
+ tmp->pvt->exception = agent_read;
+ tmp->pvt->indicate = agent_indicate;
+ tmp->pvt->fixup = agent_fixup;
+ strncpy(tmp->language, p->chan->language, sizeof(tmp->language)-1);
+ p->owner = tmp;
+ ast_pthread_mutex_lock(&usecnt_lock);
+ usecnt++;
+ ast_pthread_mutex_unlock(&usecnt_lock);
+ ast_update_use_count();
+ strncpy(tmp->context, p->chan->context, sizeof(tmp->context)-1);
+ strncpy(tmp->exten, p->chan->exten, sizeof(tmp->exten)-1);
+ tmp->priority = 1;
+ /* Wake up any waiting blockers (by definition the login app) */
+ if (p->chan->blocking) {
+ pthread_kill(p->chan->blocker, SIGURG);
+ /* Wait until the blocker releases it */
+ while(p->chan->blocking)
+ usleep(1000);
+ }
+ ast_moh_stop(p->chan);
+ } else
+ ast_log(LOG_WARNING, "Unable to allocate channel structure\n");
+ return tmp;
+}
+
+
+static int read_agent_config(void)
+{
+ struct ast_config *cfg;
+ struct ast_variable *v;
+ struct agent_pvt *p, *pl, *pn;
+ cfg = ast_load(config);
+ if (!cfg) {
+ ast_log(LOG_NOTICE, "No agent configuration found -- agent support disabled\n");
+ return 0;
+ }
+ ast_pthread_mutex_lock(&agentlock);
+ p = agents;
+ while(p) {
+ p->dead = 1;
+ p = p->next;
+ }
+ strcpy(moh, "default");
+ v = ast_variable_browse(cfg, "agents");
+ while(v) {
+ /* Create the interface list */
+ if (!strcasecmp(v->name, "agent")) {
+ add_agent(v);
+ } else if (!strcasecmp(v->name, "musiconhold")) {
+ strncpy(moh, v->value, sizeof(moh) - 1);
+ }
+ v = v->next;
+ }
+ p = agents;
+ pl = NULL;
+ while(p) {
+ pn = p->next;
+ if (p->dead) {
+ /* Unlink */
+ if (pl)
+ pl->next = p->next;
+ else
+ agents = p->next;
+ /* Destroy if appropriate */
+ if (!p->owner) {
+ if (!p->chan) {
+ free(p);
+ } else {
+ /* Cause them to hang up */
+ ast_softhangup(p->chan, AST_SOFTHANGUP_EXPLICIT);
+ }
+ }
+ } else
+ pl = p;
+ p = pn;
+ }
+ ast_pthread_mutex_unlock(&agentlock);
+ ast_destroy(cfg);
+ return 0;
+}
+
+static struct ast_channel *agent_request(char *type, int format, void *data)
+{
+ struct agent_pvt *p;
+ struct ast_channel *chan = NULL;
+ ast_pthread_mutex_lock(&agentlock);
+ p = agents;
+ while(p) {
+ if (!strcmp(data, p->agent)) {
+ ast_pthread_mutex_lock(&p->lock);
+ /* Agent must be registered, but not have any active call */
+ if (!p->owner && p->chan) {
+ chan = agent_new(p, AST_STATE_DOWN);
+ }
+ ast_pthread_mutex_unlock(&p->lock);
+ break;
+ }
+ p = p->next;
+ }
+ ast_pthread_mutex_unlock(&agentlock);
+ return chan;
+}
+
+static int agents_show(int fd, int argc, char **argv)
+{
+ struct agent_pvt *p;
+ char username[256];
+ char location[256];
+ char talkingto[256];
+
+ if (argc != 2)
+ return RESULT_SHOWUSAGE;
+ ast_pthread_mutex_lock(&agentlock);
+ p = agents;
+ while(p) {
+ ast_pthread_mutex_lock(&p->lock);
+ if (strlen(p->name))
+ snprintf(username, sizeof(username), "(%s) ", p->name);
+ else
+ strcpy(username, "");
+ if (p->chan) {
+ snprintf(location, sizeof(location), "logged in on %s", p->chan->name);
+ if (p->owner && p->owner->bridge) {
+ snprintf(talkingto, sizeof(talkingto), " talking to %s", p->owner->bridge->name);
+ } else {
+ strcpy(talkingto, " is idle");
+ }
+ } else {
+ strcpy(location, "not logged in");
+ strcpy(talkingto, "");
+ }
+ ast_pthread_mutex_unlock(&p->lock);
+ ast_cli(fd, "%-12.12s %s%s%s\n", p->agent,
+ username, location, talkingto);
+ p = p->next;
+ }
+ ast_pthread_mutex_unlock(&agentlock);
+ return RESULT_SUCCESS;
+}
+
+static char show_agents_usage[] =
+"Usage: show agents\n"
+" Provides summary information on agents.\n";
+
+static struct ast_cli_entry cli_show_agents = {
+ { "show", "agents", NULL }, agents_show,
+ "Show status of agents", show_agents_usage, NULL };
+
+STANDARD_LOCAL_USER;
+LOCAL_USER_DECL;
+
+static int login_exec(struct ast_channel *chan, void *data)
+{
+ int res=0;
+ int tries = 0;
+ struct agent_pvt *p;
+ struct localuser *u;
+ char user[AST_MAX_AGENT];
+ char pass[AST_MAX_AGENT];
+ char xpass[AST_MAX_AGENT] = "";
+ char *errmsg;
+ LOCAL_USER_ADD(u);
+ if (chan->_state != AST_STATE_UP)
+ res = ast_answer(chan);
+ if (!res)
+ res = ast_app_getdata(chan, "agent-user", user, sizeof(user) - 1, 0);
+ while (!res && (tries < 3)) {
+ /* Check for password */
+ ast_pthread_mutex_lock(&agentlock);
+ p = agents;
+ while(p) {
+ if (!strcmp(p->agent, user))
+ strncpy(xpass, p->password, sizeof(xpass) - 1);
+ p = p->next;
+ }
+ ast_pthread_mutex_unlock(&agentlock);
+ if (!res) {
+ if (strlen(xpass) || !p)
+ res = ast_app_getdata(chan, "agent-pass", pass, sizeof(pass) - 1, 0);
+ else
+ strcpy(pass, "");
+ }
+ errmsg = "agent-incorrect";
+
+#if 0
+ ast_log(LOG_NOTICE, "user: %s, pass: %s\n", user, pass);
+#endif
+
+ /* Check again for accuracy */
+ ast_pthread_mutex_lock(&agentlock);
+ p = agents;
+ while(p) {
+ ast_pthread_mutex_lock(&p->lock);
+ if (!strcmp(p->agent, user) &&
+ !strcmp(p->password, pass)) {
+ if (!p->chan) {
+ res = ast_streamfile(chan, "agent-loginok", chan->language);
+ if (!res)
+ ast_waitstream(chan, "");
+ if (!res) {
+ res = ast_set_read_format(chan, ast_best_codec(chan->nativeformats));
+ if (res)
+ ast_log(LOG_WARNING, "Unable to set read format to %d\n", ast_best_codec(chan->nativeformats));
+ }
+ if (!res) {
+ ast_set_write_format(chan, ast_best_codec(chan->nativeformats));
+ if (res)
+ ast_log(LOG_WARNING, "Unable to set write format to %d\n", ast_best_codec(chan->nativeformats));
+ }
+ /* Check once more just in case */
+ if (p->chan)
+ res = -1;
+ if (!res) {
+ ast_moh_start(chan, p->moh);
+ manager_event(EVENT_FLAG_AGENT, "Agentlogin",
+ "Agent: %s\r\n"
+ "Channel: %s\r\n",
+ p->agent, chan->name);
+ if (option_verbose > 2)
+ ast_verbose(VERBOSE_PREFIX_3 "Agent '%s' logged in (format %d/%d)\n", p->agent,
+ chan->readformat, chan->writeformat);
+ /* Login this channel and wait for it to
+ go away */
+ p->chan = chan;
+ ast_pthread_mutex_unlock(&p->lock);
+ ast_pthread_mutex_unlock(&agentlock);
+ while ((res >= 0) && (p->chan == chan)) {
+ /* True sleep here, since we're being monitored
+ elsewhere instead */
+ if (p->owner)
+ sleep(1);
+ else
+ res = ast_safe_sleep(chan, 1000);
+ }
+ if (res && p->owner)
+ ast_log(LOG_WARNING, "Huh? We broke out when there was still an owner?\n");
+ /* Log us off if appropriate */
+ if (p->chan == chan)
+ p->chan = NULL;
+ if (option_verbose > 2)
+ ast_verbose(VERBOSE_PREFIX_3 "Agent '%s' logged out\n", p->agent);
+ manager_event(EVENT_FLAG_AGENT, "Agentlogoff",
+ "Agent: %s\r\n",
+ p->agent);
+ /* If there is no owner, go ahead and kill it now */
+ if (p->dead && !p->owner)
+ free(p);
+ }
+ res = -1;
+ } else {
+ ast_pthread_mutex_unlock(&p->lock);
+ errmsg = "agent-alreadyon";
+ p = NULL;
+ }
+ break;
+ }
+ ast_pthread_mutex_unlock(&p->lock);
+ p = p->next;
+ }
+ if (!p)
+ ast_pthread_mutex_unlock(&agentlock);
+
+ if (!res)
+ res = ast_app_getdata(chan, errmsg, user, sizeof(user) - 1, 0);
+ }
+
+ LOCAL_USER_REMOVE(u);
+ /* Always hangup */
+ return -1;
+}
+
+
+int load_module()
+{
+ /* Make sure we can register our sip channel type */
+ if (ast_channel_register(type, tdesc, capability, agent_request)) {
+ ast_log(LOG_ERROR, "Unable to register channel class %s\n", type);
+ return -1;
+ }
+ ast_register_application(app, login_exec, synopsis, descrip);
+ ast_cli_register(&cli_show_agents);
+ /* Read in the config */
+ read_agent_config();
+ return 0;
+}
+
+int reload()
+{
+ read_agent_config();
+ return 0;
+}
+
+int unload_module()
+{
+ struct agent_pvt *p;
+ /* First, take us out of the channel loop */
+ ast_cli_unregister(&cli_show_agents);
+ ast_unregister_application(app);
+ ast_channel_unregister(type);
+ if (!ast_pthread_mutex_lock(&agentlock)) {
+ /* Hangup all interfaces if they have an owner */
+ p = agents;
+ while(p) {
+ if (p->owner)
+ ast_softhangup(p->owner, AST_SOFTHANGUP_APPUNLOAD);
+ p = p->next;
+ }
+ agents = NULL;
+ ast_pthread_mutex_unlock(&agentlock);
+ } else {
+ ast_log(LOG_WARNING, "Unable to lock the monitor\n");
+ return -1;
+ }
+ return 0;
+}
+
+int usecount()
+{
+ int res;
+ ast_pthread_mutex_lock(&usecnt_lock);
+ res = usecnt;
+ ast_pthread_mutex_unlock(&usecnt_lock);
+ return res;
+}
+
+char *key()
+{
+ return ASTERISK_GPL_KEY;
+}
+
+char *description()
+{
+ return desc;
+}
+