diff options
| -rw-r--r-- | apps/app_queue.c | 3 | ||||
| -rw-r--r-- | doc/queuelog.txt | 9 |
2 files changed, 9 insertions, 3 deletions
diff --git a/apps/app_queue.c b/apps/app_queue.c index 5aec6b934..312342748 100644 --- a/apps/app_queue.c +++ b/apps/app_queue.c @@ -2314,7 +2314,8 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce bridge = ast_bridge_call(qe->chan,peer, &bridge_config); if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) { - ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s", qe->chan->exten, qe->chan->context); + ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s|%ld|%ld", + qe->chan->exten, qe->chan->context, (long)(callstart - qe->start), (long)(time(NULL) - callstart)); } else if (qe->chan->_softhangup) { ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETECALLER", "%ld|%ld", (long)(callstart - qe->start), (long)(time(NULL) - callstart)); diff --git a/doc/queuelog.txt b/doc/queuelog.txt index 72cc7c2f7..aa6365e36 100644 --- a/doc/queuelog.txt +++ b/doc/queuelog.txt @@ -80,7 +80,12 @@ SYSCOMPAT A call was answered by an agent, but the call was dropped because the channels were not compatible. -TRANSFER(extension,context) +TRANSFER(extension|context|holdtime|calltime) Caller was transferred to a different extension. Context and extension -are recorded. +are recorded. The caller's hold time and the length of the call are both +recorded. PLEASE remember that transfers performed by SIP UA's by way +of a reinvite may not always be caught by Asterisk and trigger off this +event. The only way to be 100% sure that you will get this event when +a transfer is performed by a queue member is to use the built-in transfer +functionality of Asterisk. |