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-[general]
-;
-; Define whether callbacklogins should be stored in astdb for
-; persistence. Persistent logins will be reloaded after
-; Asterisk restarts.
-;
-persistentagents=yes
-;
-; Agent configuration
-;
-;
-[agents]
-;
-; Define autologoff times if appropriate. This is how long
-; the phone has to ring with no answer before the agent is
-; automatically logged off (in seconds)
-;
-;autologoff=15
-;
-; Define ackcall to require an acknowledgement by '#' when
-; an agent logs in using agentcallbacklogin. Default is "no".
-;
-;ackcall=no
-;
-; Define wrapuptime. This is the minimum amount of time when
-; after disconnecting before the caller can receive a new call
-; note this is in milliseconds.
-;
-;wrapuptime=5000
-;
-; Define the default musiconhold for agents
-; musiconhold => music_class
-;
-;musiconhold => default
-;
-; Define updatecdr. This is whether or not to change the source
-; channel in the CDR record for this call to agent/agent_id so
-; that we know which agent generates the call
-;
-;updatecdr=no
-;
-; Group memberships for agents (may change in mid-file)
-;
-;group=3
-;group=1,2
-;group=
-;
-; --------------------------------------------------
-; This section is devoted to recording agent's calls
-; The keywords are global to the chan_agent channel driver
-;
-; Enable recording calls addressed to agents. It's turned off by default.
-;recordagentcalls=yes
-;
-; The format to be used to record the calls: wav, gsm, wav49.
-; By default its "wav".
-;recordformat=gsm
-;
-; Insert into CDR userfield a name of the the created recording
-; By default it's turned off.
-;createlink=yes
-;
-; The text to be added to the name of the recording. Allows forming a url link.
-;urlprefix=http://localhost/calls/
-;
-; The optional directory to save the conversations in. The default is
-; /var/spool/asterisk/monitor
-;savecallsin=/var/calls
-;
-; An optional custom beep sound file to play to always-connected agents.
-;custom_beep=beep
-;
-; --------------------------------------------------
-;
-; This section contains the agent definitions, in the form:
-;
-; agent => agentid,agentpassword,name
-;
-;agent => 1001,4321,Mark Spencer
-;agent => 1002,4321,Will Meadows