- Adding a doc/00README.1st with an INDEX over README files

- Moving files from / to /doc or /configs
- Renaming some documentation files

Thank you for the initiative, manxpower!


git-svn-id: http://svn.digium.com/svn/asterisk/trunk@9046 f38db490-d61c-443f-a65b-d21fe96a405b

1 files changed, 0 insertions, 78 deletions

diff --git a/doc/queuelog.txt b/doc/queuelog.txt
deleted file mode 100644
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--- a/doc/queuelog.txt
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-Queue Log Information
-=====================
-
-In order to properly manage ACD queues, it is important to be able to
-keep track of details of call setups and teardowns in much greater detail
-than traditional call detail records provide.  In order to support this,
-extensive and detailed tracing of every queued call is stored in the
-queue log, located (by default) in /var/log/asterisk/queue_log.
-
-These are the events (and associated information) in the queue log:
-
-ABANDON(position|origposition|waittime)
-The caller abandoned their position in the queue.  The position is the
-caller's position in the queue when they hungup, the origposition is
-the original position the caller was when they first entered the
-queue, and the waittime is how long the call had been waiting in the 
-queue at the time of disconnect.
-
-AGENTDUMP
-The agent dumped the caller while listening to the queue announcement.
-
-AGENTLOGIN(channel)
-The agent logged in.  The channel is recorded.
-
-AGENTCALLBACKLOGIN(exten@context)
-The callback agent logged in.  The login extension and context is recorded.
-
-AGENTLOGOFF(channel|logintime)
-The agent logged off.  The channel is recorded, along with the total time
-the agent was logged in.
-
-AGENTCALLBACKLOGOFF(exten@context|logintime|reason)
-The callback agent logged off.  The last login extension and context is
-recorded, along with the total time the agent was logged in, and the
-reason for the logoff if it was not a normal logoff 
-(e.g., Autologoff, Chanunavail)
-
-COMPLETEAGENT(holdtime|calltime|origposition)
-The caller was connected to an agent, and the call was terminated normally
-by the *agent*.  The caller's hold time and the length of the call are both
-recorded.  The caller's original position in the queue is recorded in
-origposition.
-
-COMPLETECALLER(holdtime|calltime|origposition)
-The caller was connected to an agent, and the call was terminated normally
-by the *caller*.  The caller's hold time and the length of the call are both
-recorded.  The caller's original position in the queue is recorded in
-origposition.
-
-CONFIGRELOAD
-The configuration has been reloaded (e.g. with asterisk -rx reload)
-
-CONNECT(holdtime)
-The caller was connected to an agent.  Hold time represents the amount
-of time the caller was on hold.
-
-ENTERQUEUE(url|callerid)
-A call has entered the queue.  URL (if specified) and Caller*ID are placed
-in the log.
-
-EXITWITHKEY(key|position)
-The caller elected to use a menu key to exit the queue.  The key and
-the caller's position in the queue are recorded.
-
-EXITWITHTIMEOUT(position)
-The caller was on hold too long and the timeout expired.
-
-QUEUESTART
-The queueing system has been started for the first time this session.
-
-SYSCOMPAT
-A call was answered by an agent, but the call was dropped because the 
-channels were not compatible.
-
-TRANSFER(extension,context)
-Caller was transferred to a different extension.  Context and extension
-are recorded.
-