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authorbweschke <bweschke@f38db490-d61c-443f-a65b-d21fe96a405b>2006-05-05 22:02:38 +0000
committerbweschke <bweschke@f38db490-d61c-443f-a65b-d21fe96a405b>2006-05-05 22:02:38 +0000
commitf6834bc5951b015b2a86ba6d1b1ca8f2a476f712 (patch)
treeeb988fc4bae475ecda8e0d94e7e250fbe255674d /apps
parent2275e104fa6ced733754ce1a7f3c6a9d88aa9e0f (diff)
Integrate the MixMonitor functionality (introduced in 1.2) as an option for recording queue member conversations with callers. #7084
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@25076 f38db490-d61c-443f-a65b-d21fe96a405b
Diffstat (limited to 'apps')
-rw-r--r--apps/app_queue.c124
1 files changed, 105 insertions, 19 deletions
diff --git a/apps/app_queue.c b/apps/app_queue.c
index c49ddc038..4e960d2cb 100644
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -239,6 +239,9 @@ static int use_weight = 0;
/*! \brief queues.conf [general] option */
static int autofill_default = 0;
+/*! \brief queues.conf [general] option */
+static int montype_default = 0;
+
enum queue_result {
QUEUE_UNKNOWN = 0,
QUEUE_TIMEOUT = 1,
@@ -348,6 +351,7 @@ struct ast_call_queue {
int servicelevel; /*!< seconds setting for servicelevel*/
int callscompletedinsl; /*!< Number of calls answered with servicelevel*/
char monfmt[8]; /*!< Format to use when recording calls */
+ int montype; /*!< Monitor type Monitor vs. MixMonitor */
char sound_next[80]; /*!< Sound file: "Your call is now first in line" (def. queue-youarenext) */
char sound_thereare[80]; /*!< Sound file: "There are currently" (def. queue-thereare) */
char sound_calls[80]; /*!< Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)*/
@@ -584,6 +588,7 @@ static void init_queue(struct ast_call_queue *q)
q->ringinuse = 1;
q->setinterfacevar = 0;
q->autofill = autofill_default;
+ q->montype = montype_default;
q->moh[0] = '\0';
q->announce[0] = '\0';
q->context[0] = '\0';
@@ -711,6 +716,9 @@ static void queue_set_param(struct ast_call_queue *q, const char *param, const c
q->wrapuptime = atoi(val);
} else if (!strcasecmp(param, "autofill")) {
q->autofill = ast_true(val);
+ } else if (!strcasecmp(param, "monitor-type")) {
+ if (!strcasecmp(val, "mixmonitor"))
+ q->montype = 1;
} else if (!strcasecmp(param, "autopause")) {
q->autopause = ast_true(val);
} else if (!strcasecmp(param, "maxlen")) {
@@ -1251,9 +1259,8 @@ static void leave_queue(struct queue_ent *qe)
manager_event(EVENT_FLAG_CALL, "Leave",
"Channel: %s\r\nQueue: %s\r\nCount: %d\r\n",
qe->chan->name, q->name, q->count);
-#if 0
-ast_log(LOG_NOTICE, "Queue '%s' Leave, Channel '%s'\n", q->name, qe->chan->name );
-#endif
+ if (option_debug)
+ ast_log(LOG_DEBUG, "Queue '%s' Leave, Channel '%s'\n", q->name, qe->chan->name );
/* Take us out of the queue */
if (prev)
prev->next = cur->next;
@@ -2098,6 +2105,15 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
char nondataquality = 1;
char *agiexec = NULL;
int ret = 0;
+ const char *monitorfilename;
+ const char *monitor_exec;
+ const char *monitor_options;
+ char tmpid[256], tmpid2[256];
+ char meid[1024], meid2[1024];
+ char mixmonargs[1512];
+ struct ast_app *mixmonapp = NULL;
+ char *p;
+
memset(&bridge_config, 0, sizeof(bridge_config));
time(&now);
@@ -2283,23 +2299,89 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
}
/* Begin Monitoring */
if (qe->parent->monfmt && *qe->parent->monfmt) {
- const char *monitorfilename = pbx_builtin_getvar_helper(qe->chan, "MONITOR_FILENAME");
- if (pbx_builtin_getvar_helper(qe->chan, "MONITOR_EXEC") || pbx_builtin_getvar_helper(qe->chan, "MONITOR_EXEC_ARGS"))
- which = qe->chan;
- else
- which = peer;
- if (monitorfilename)
- ast_monitor_start(which, qe->parent->monfmt, monitorfilename, 1 );
- else if (qe->chan->cdr)
- ast_monitor_start(which, qe->parent->monfmt, qe->chan->cdr->uniqueid, 1 );
- else {
- /* Last ditch effort -- no CDR, make up something */
- char tmpid[256];
- snprintf(tmpid, sizeof(tmpid), "chan-%lx", ast_random());
- ast_monitor_start(which, qe->parent->monfmt, tmpid, 1 );
+ if (!qe->parent->montype) {
+ if (option_debug)
+ ast_log(LOG_DEBUG, "Starting Monitor as requested.\n");
+ monitorfilename = pbx_builtin_getvar_helper(qe->chan, "MONITOR_FILENAME");
+ if (pbx_builtin_getvar_helper(qe->chan, "MONITOR_EXEC") || pbx_builtin_getvar_helper(qe->chan, "MONITOR_EXEC_ARGS"))
+ which = qe->chan;
+ else
+ which = peer;
+ if (monitorfilename)
+ ast_monitor_start(which, qe->parent->monfmt, monitorfilename, 1 );
+ else if (qe->chan->cdr)
+ ast_monitor_start(which, qe->parent->monfmt, qe->chan->cdr->uniqueid, 1 );
+ else {
+ /* Last ditch effort -- no CDR, make up something */
+ snprintf(tmpid, sizeof(tmpid), "chan-%lx", ast_random());
+ ast_monitor_start(which, qe->parent->monfmt, tmpid, 1 );
+ }
+ if (qe->parent->monjoin)
+ ast_monitor_setjoinfiles(which, 1);
+ } else {
+ if (option_debug)
+ ast_log(LOG_DEBUG, "Starting MixMonitor as requested.\n");
+ monitorfilename = pbx_builtin_getvar_helper(qe->chan, "MONITOR_FILENAME");
+ if (!monitorfilename) {
+ if (qe->chan->cdr)
+ ast_copy_string(tmpid, qe->chan->cdr->uniqueid, sizeof(tmpid)-1);
+ else
+ snprintf(tmpid, sizeof(tmpid), "chan-%lx", ast_random());
+ } else {
+ ast_copy_string(tmpid2, monitorfilename, sizeof(tmpid2)-1);
+ for (p = tmpid2; *p ; p++) {
+ if (*p == '^' && *(p+1) == '{') {
+ *p = '$';
+ }
+ }
+
+ pbx_substitute_variables_helper(qe->chan, tmpid2, tmpid, sizeof(tmpid) - 1);
+ }
+
+ monitor_exec = pbx_builtin_getvar_helper(qe->chan, "MONITOR_EXEC");
+ monitor_options = pbx_builtin_getvar_helper(qe->chan, "MONITOR_OPTIONS");
+
+ if (monitor_exec) {
+ ast_copy_string(meid2, monitor_exec, sizeof(meid2)-1);
+ for (p = meid2; *p ; p++) {
+ if (*p == '^' && *(p+1) == '{') {
+ *p = '$';
+ }
+ }
+ pbx_substitute_variables_helper(qe->chan, meid2, meid, sizeof(meid) - 1);
+ }
+
+ snprintf(tmpid2, sizeof(tmpid2)-1, "%s.%s", tmpid, qe->parent->monfmt);
+
+ mixmonapp = pbx_findapp("MixMonitor");
+
+ if (strchr(tmpid2, '|')) {
+ ast_log(LOG_WARNING, "monitor-format (in queues.conf) and MONITOR_FILENAME cannot contain a '|'! Not recording.\n");
+ mixmonapp = NULL;
+ }
+
+ if (strchr(monitor_options, '|')) {
+ ast_log(LOG_WARNING, "MONITOR_OPTIONS cannot contain a '|'! Not recording.\n");
+ mixmonapp = NULL;
+ }
+
+ if (mixmonapp) {
+ if (!ast_strlen_zero(monitor_exec) && !ast_strlen_zero(monitor_options))
+ snprintf(mixmonargs, sizeof(mixmonargs)-1, "%s|b%s|%s", tmpid2, monitor_options, monitor_exec);
+ else if (!ast_strlen_zero(monitor_options))
+ snprintf(mixmonargs, sizeof(mixmonargs)-1, "%s|b%s", tmpid2, monitor_options);
+ else
+ snprintf(mixmonargs, sizeof(mixmonargs)-1, "%s|b", tmpid2);
+
+ if (option_debug)
+ ast_log(LOG_DEBUG, "Arguments being passed to MixMonitor: %s\n", mixmonargs);
+
+ ret = pbx_exec(qe->chan, mixmonapp, mixmonargs);
+
+ } else
+ ast_log(LOG_WARNING, "Asked to run MixMonitor on this call, but cannot find the MixMonitor app!\n");
+
}
- if (qe->parent->monjoin)
- ast_monitor_setjoinfiles(which, 1);
}
/* Drop out of the queue at this point, to prepare for next caller */
leave_queue(qe);
@@ -3386,6 +3468,10 @@ static void reload_queues(void)
autofill_default = 0;
if ((general_val = ast_variable_retrieve(cfg, "general", "autofill")))
autofill_default = ast_true(general_val);
+ montype_default = 0;
+ if ((general_val = ast_variable_retrieve(cfg, "general", "monitor-type")))
+ if (!strcasecmp(general_val, "mixmonitor"))
+ montype_default = 1;
} else { /* Define queue */
/* Look for an existing one */
AST_LIST_TRAVERSE(&queues, q, list) {