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authormarkster <markster@f38db490-d61c-443f-a65b-d21fe96a405b>2004-06-28 20:17:20 +0000
committermarkster <markster@f38db490-d61c-443f-a65b-d21fe96a405b>2004-06-28 20:17:20 +0000
commit24335bd7db6cc4d5216c953a8328abf456e6a400 (patch)
tree97ad48117359cb684585483484ad2d4f13ec4863 /apps/app_queue.c
parent62414649cb95489a7d4a1aa7ddb80f839d216dab (diff)
Merge seconds announcement for queue hold time (bug #1941)
git-svn-id: http://svn.digium.com/svn/asterisk/trunk@3332 f38db490-d61c-443f-a65b-d21fe96a405b
Diffstat (limited to 'apps/app_queue.c')
-rwxr-xr-xapps/app_queue.c41
1 files changed, 34 insertions, 7 deletions
diff --git a/apps/app_queue.c b/apps/app_queue.c
index 102baa7e2..29efabb5e 100755
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -187,6 +187,7 @@ struct ast_call_queue {
char context[80]; /* Context for this queue */
int strategy; /* Queueing strategy */
int announcefrequency; /* How often to announce their position */
+ int roundingseconds; /* How many seconds do we round to? */
int announceholdtime; /* When to announce holdtime: 0 = never, -1 = every announcement, 1 = only once */
int holdtime; /* Current avg holdtime for this queue, based on recursive boxcar filter */
int callscompleted; /* Number of queue calls completed */
@@ -200,6 +201,7 @@ struct ast_call_queue {
char sound_calls[80]; /* Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)*/
char sound_holdtime[80]; /* Sound file: "The current estimated total holdtime is" (def. queue-holdtime) */
char sound_minutes[80]; /* Sound file: "minutes." (def. queue-minutes) */
+ char sound_seconds[80]; /* Sound file: "seconds." (def. queue-seconds) */
char sound_thanks[80]; /* Sound file: "Thank you for your patience." (def. queue-thankyou) */
int count; /* How many entries are in the queue */
@@ -386,7 +388,7 @@ static int play_file(struct ast_channel *chan, char *filename)
static int say_position(struct queue_ent *qe)
{
- int res = 0, avgholdmins;
+ int res = 0, avgholdmins, avgholdsecs;
time_t now;
/* Check to see if this is ludicrous -- if we just announced position, don't do it again*/
@@ -408,18 +410,33 @@ static int say_position(struct queue_ent *qe)
res += ast_say_number(qe->chan, qe->pos, AST_DIGIT_ANY, qe->chan->language, (char *) NULL); /* Needs gender */
res += play_file(qe->chan, qe->parent->sound_calls);
}
-
/* Round hold time to nearest minute */
- avgholdmins = ( (qe->parent->holdtime + 30) - (now - qe->start) ) / 60;
+ avgholdmins = abs(( (qe->parent->holdtime + 30) - (now - qe->start) ) / 60);
+
+ /* If they have specified a rounding then round the seconds as well */
+ if(qe->parent->roundingseconds) {
+ avgholdsecs = (abs(( (qe->parent->holdtime + 30) - (now - qe->start) )) - 60 * avgholdmins) / qe->parent->roundingseconds;
+ avgholdsecs*= qe->parent->roundingseconds;
+ } else {
+ avgholdsecs=0;
+ }
+
if (option_verbose > 2)
- ast_verbose(VERBOSE_PREFIX_3 "Hold time for %s is %d minutes\n", qe->parent->name, avgholdmins);
+ ast_verbose(VERBOSE_PREFIX_3 "Hold time for %s is %d minutes %d seconds\n", qe->parent->name, avgholdmins, avgholdsecs);
/* If the hold time is >1 min, if it's enabled, and if it's not
supposed to be only once and we have already said it, say it */
- if (avgholdmins > 1 && (qe->parent->announceholdtime) && (!(qe->parent->announceholdtime==1 && qe->last_pos)) ) {
+ if ((avgholdmins+avgholdsecs) > 0 && (qe->parent->announceholdtime) && (!(qe->parent->announceholdtime==1 && qe->last_pos)) ) {
res += play_file(qe->chan, qe->parent->sound_holdtime);
- res += ast_say_number(qe->chan, avgholdmins, AST_DIGIT_ANY, qe->chan->language, (char*) NULL);
- res += play_file(qe->chan, qe->parent->sound_minutes);
+ if(avgholdmins>0) {
+ res += ast_say_number(qe->chan, avgholdmins, AST_DIGIT_ANY, qe->chan->language, (char*) NULL);
+ res += play_file(qe->chan, qe->parent->sound_minutes);
+ }
+ if(avgholdsecs>0) {
+ res += ast_say_number(qe->chan, avgholdsecs, AST_DIGIT_ANY, qe->chan->language, (char*) NULL);
+ res += play_file(qe->chan, qe->parent->sound_seconds);
+ }
+
}
posout:
@@ -1708,6 +1725,7 @@ static void reload_queues(void)
q->maxlen = 0;
q->announcefrequency = 0;
q->announceholdtime = 0;
+ q->roundingseconds = 0; /* Default - don't announce seconds */
q->holdtime = 0;
q->callscompleted = 0;
q->callsabandoned = 0;
@@ -1724,6 +1742,7 @@ static void reload_queues(void)
strcpy(q->sound_calls, "queue-callswaiting");
strcpy(q->sound_holdtime, "queue-holdtime");
strcpy(q->sound_minutes, "queue-minutes");
+ strcpy(q->sound_seconds, "queue-seconds");
strcpy(q->sound_thanks, "queue-thankyou");
prev = q->members;
if (prev) {
@@ -1783,10 +1802,18 @@ static void reload_queues(void)
strncpy(q->sound_holdtime, var->value, sizeof(q->sound_holdtime) - 1);
} else if (!strcasecmp(var->name, "queue-minutes")) {
strncpy(q->sound_minutes, var->value, sizeof(q->sound_minutes) - 1);
+ } else if (!strcasecmp(var->name, "queue-seconds")) {
+ strncpy(q->sound_seconds, var->value, sizeof(q->sound_seconds) - 1);
} else if (!strcasecmp(var->name, "queue-thankyou")) {
strncpy(q->sound_thanks, var->value, sizeof(q->sound_thanks) - 1);
} else if (!strcasecmp(var->name, "announce-frequency")) {
q->announcefrequency = atoi(var->value);
+ } else if (!strcasecmp(var->name, "announce-round-seconds")) {
+ q->roundingseconds = atoi(var->value);
+ if(q->roundingseconds>60 || q->roundingseconds<0) {
+ ast_log(LOG_WARNING, "'%s' isn't a valid value for queue-rounding-seconds using 0 instead at line %d of queue.conf\n", var->value, var->lineno);
+ q->roundingseconds=0;
+ }
} else if (!strcasecmp(var->name, "announce-holdtime")) {
q->announceholdtime = (!strcasecmp(var->value,"once")) ? 1 : ast_true(var->value);
} else if (!strcasecmp(var->name, "retry")) {