Advanced Topics
Introduction In this chapter some of the advanced features of Wireshark will be described.
Following TCP streams If you are working with TCP based protocols it can be very helpful to see the data from a TCP stream in the way that the application layer sees it. Perhaps you are looking for passwords in a Telnet stream, or you are trying to make sense of a data stream. Maybe you just need a display filter to show only the packets of that TCP stream. If so, Wireshark's ability to follow a TCP stream will be useful to you. Simply select a TCP packet in the packet list of the stream/connection you are interested in and then select the Follow TCP Stream menu item from the Wireshark Tools menu (or use the context menu in the packet list). Wireshark will set an appropriate display filter and pop up a dialog box with all the data from the TCP stream laid out in order, as shown in . Note! It is worthwhile noting that Follow TCP Stream installs a display filter to select all the packets in the TCP stream you have selected.
The "Follow TCP Stream" dialog box
The "Follow TCP Stream" dialog box
The stream content is displayed in the same sequence as it appeared on the network. Traffic from A to B is marked in red, while traffic from B to A is marked in blue. If you like, you can change these colors in the Edit/Preferences "Colors" page. Non-printable characters will be replaced by dots. XXX - What about line wrapping (maximum line length) and CRNL conversions? The stream content won't be updated while doing a live capture. To get the latest content you'll have to reopen the dialog. You can choose from the following actions: Save As: Save the stream data in the currently selected format. Print: Print the stream data in the currently selected format. Direction: Choose the stream direction to be displayed ("Entire conversation", "data from A to B only" or "data from B to A only"). Filter out this stream: Apply a display filter removing the current TCP stream data from the display. Close: Close this dialog box, leaving the current display filter in effect. You can choose to view the data in one of the following formats: ASCII: In this view you see the data from each direction in ASCII. Obviously best for ASCII based protocols, e.g. HTTP. EBCDIC: For the big-iron freaks out there. HEX Dump: This allows you to see all the data. This will require a lot of screen space and is best used with binary protocols. C Arrays: This allows you to import the stream data into your own C program. Raw: This allows you to load the unaltered stream data into a different program for further examination. The display will look the same as the ASCII setting, but "Save As" will result in a binary file.
Expert Infos The expert infos is a kind of log of the anomalies found by Wireshark in a capture file. The general idea behind the following "Expert Info" is to have a better display of "uncommon" or just notable network behaviour. This way, both novice and expert users will hopefully find probable network problems a lot faster, compared to scanning the packet list "manually" . Expert infos are only a hint! Take expert infos as a hint what's worth looking at, but not more. For example: The absence of expert infos doesn't necessarily mean everything is ok! The amount of expert infos largely depends on the protocol being used! While some common protocols like TCP/IP will show detailed expert infos, most other protocols currently won't show any expert infos at all. The following will first describe the components of a single expert info, then the User Interface.
Expert Info Entries Each expert info will contain the following things which will be described in detail below: Some example expert infos Packet # Severity Group Protocol Summary 1 Note Sequence TCP Duplicate ACK (#1) 2 Chat Sequence TCP Connection reset (RST) 8 Note Sequence TCP Keep-Alive 9 Warn Sequence TCP Fast retransmission (suspected)
Severity Every expert info has a specific severity level. The following severity levels are used, in parentheses are the colors in which the items will be marked in the GUI: Chat (grey): information about usual workflow, e.g. a TCP packet with the SYN flag set Note (cyan): notable things, e.g. an application returned an "usual" error code like HTTP 404 Warn (yellow): warning, e.g. application returned an "unusual" error code like a connection problem Error (red): serious problem, e.g. [Malformed Packet]
Group There are some common groups of expert infos. The following are currently implemented: Checksum: a checksum was invalid Sequence: protocol sequence suspicious, e.g. sequence wasn't continuous or a retransmission was detected or ... Response Code: problem with application response code, e.g. HTTP 404 page not found Request Code: an application request (e.g. File Handle == x), usually Chat level Undecoded: dissector incomplete or data can't be decoded for other reasons Reassemble: problems while reassembling, e.g. not all fragments were available or an exception happened while reassembling Protocol: violation of protocol specs (e.g. invalid field values or illegal lengths), dissection of this packet is probably continued Malformed: malformed packet or dissector has a bug, dissection of this packet aborted Debug: debugging (should not occur in release versions) It's possible that more such group values will be added in the future ...
Protocol The protocol in which the expert info was caused.
Summary Each expert info will also have a short additional text with some further explanation.
"Expert Info" dialog From the main menu you can open the expert info dialog, using: "Analyze/Expert Info" XXX - add explanation of the dialogs context menu.
Errors / Warnings / Notes / Chats tabs An easy and quick way to find the most interesting infos (rather than using the Details tab), is to have a look at the separate tabs for each severity level. As the tab label also contains the number of existing entries, it's easy to find the tab with the most important entries. There are usually a lot of identical expert infos only differing in the packet number. These identical infos will be combined into a single line - with a count column showing how often they appeared in the capture file. Clicking on the plus sign shows the individual packet numbers in a tree view.
Details tab The Details tab provides the expert infos in a "log like" view, each entry on its own line (much like the packet list). As the amount of expert infos for a capture file can easily become very large, getting an idea of the interesting infos with this view can take quite a while. The advantage of this tab is to have all entries in the sequence as they appeared, this is sometimes a help to pinpoint problems.
"Colorized" Protocol Details Tree The protocol field causing an expert info is colorized, e.g. uses a cyan background for a note severity level. This color is propagated to the toplevel protocol item in the tree, so it's easy to find the field that caused the expert info. For the example screenshot above, the IP "Time to live" value is very low (only 1), so the corresponding protocol field is marked with a cyan background. To easier find that item in the packet tree, the IP protocol toplevel item is marked cyan as well.
"Expert" Packet List Column (optional) An optional "Expert Info Severity" packet list column is available (since SVN 22387 → 0.99.7), that displays the most significant severity of a packet, or stays empty if everything seems ok. This column is not displayed by default, but can be easily added using the Preferences Columns page described in .
Time Stamps Time stamps, their precisions and all that can be quite confusing. This section will provide you with information about what's going on while Wireshark processes time stamps. While packets are captured, each packet is time stamped as it comes in. These time stamps will be saved to the capture file, so they also will be available for (later) analysis. So where do these time stamps come from? While capturing, Wireshark gets the time stamps from the libpcap (WinPcap) library, which in turn gets them from the operating system kernel. If the capture data is loaded from a capture file, Wireshark obviously gets the data from that file.
Wireshark internals The internal format that Wireshark uses to keep a packet time stamp consists of the date (in days since 1.1.1970) and the time of day (in nanoseconds since midnight). You can adjust the way Wireshark displays the time stamp data in the packet list, see the "Time Display Format" item in the for details. While reading or writing capture files, Wireshark converts the time stamp data between the capture file format and the internal format as required. While capturing, Wireshark uses the libpcap (WinPcap) capture library which supports microsecond resolution. Unless you are working with specialized capturing hardware, this resolution should be adequate.
Capture file formats Every capture file format that Wireshark knows supports time stamps. The time stamp precision supported by a specific capture file format differs widely and varies from one second "0" to one nanosecond "0.123456789". Most file formats store the time stamps with a fixed precision (e.g. microseconds), while some file formats are even capable of storing the time stamp precision itself (whatever the benefit may be). The common libpcap capture file format that is used by Wireshark (and a lot of other tools) supports a fixed microsecond resolution "0.123456" only. Note! Writing data into a capture file format that doesn't provide the capability to store the actual precision will lead to loss of information. Example: If you load a capture file with nanosecond resolution and store the capture data to a libpcap file (with microsecond resolution) Wireshark obviously must reduce the precision from nanosecond to microsecond.
Accuracy It's often asked: "Which time stamp accuracy is provided by Wireshark?". Well, Wireshark doesn't create any time stamps itself but simply gets them from "somewhere else" and displays them. So accuracy will depend on the capture system (operating system, performance, ...) that you use. Because of this, the above question is difficult to answer in a general way. Note! USB connected network adapters often provide a very bad time stamp accuracy. The incoming packets have to take "a long and winding road" to travel through the USB cable until they actually reach the kernel. As the incoming packets are time stamped when they are processed by the kernel, this time stamping mechanism becomes very inaccurate. Conclusion: don't use USB connected NIC's when you need precise time stamp accuracy! (XXX - are there any such NIC's that generate time stamps on the USB hardware?)
Time Zones If you travel across the planet, time zones can be confusing. If you get a capture file from somewhere around the world time zones can even be a lot more confusing ;-) First of all, there are two reasons why you may not need to think about time zones at all: You are only interested in the time differences between the packet time stamps and don't need to know the exact date and time of the captured packets (which is often the case). You don't get capture files from different time zones than your own, so there are simply no time zone problems. For example: everyone in your team is working in the same time zone as yourself. What are time zones? People expect that the time reflects the sunset. Dawn should be in the morning maybe around 06:00 and dusk in the evening maybe at 20:00. These times will obviously vary depending on the season. It would be very confusing if everyone on earth would use the same global time as this would correspond to the sunset only at a small part of the world. For that reason, the earth is split into several different time zones, each zone with a local time that corresponds to the local sunset. The time zone's base time is UTC (Coordinated Universal Time) or Zulu Time (military and aviation). The older term GMT (Greenwich Mean Time) shouldn't be used as it is slightly incorrect (up to 0.9 seconds difference to UTC). The UTC base time equals to 0 (based at Greenwich, England) and all time zones have an offset to UTC between -12 to +14 hours! For example: If you live in Berlin you are in a time zone one hour earlier than UTC, so you are in time zone "+1" (time difference in hours compared to UTC). If it's 3 o'clock in Berlin it's 2 o'clock in UTC "at the same moment". Be aware that at a few places on earth don't use time zones with even hour offsets (e.g. New Delhi uses UTC+05:30)! Further information can be found at: &WikipediaTimezone; and &WikipediaUTC;. What is daylight saving time (DST)? Daylight Saving Time (DST), also known as Summer Time, is intended to "save" some daylight during the summer months. To do this, a lot of countries (but not all!) add a DST hour to the already existing UTC offset. So you may need to take another hour (or in very rare cases even two hours!) difference into your "time zone calculations". Unfortunately, the date at which DST actually takes effect is different throughout the world. You may also note, that the northern and southern hemispheres have opposite DST's (e.g. while it's summer in Europe it's winter in Australia). Keep in mind: UTC remains the same all year around, regardless of DST! Further information can be found at: &WikipediaDaylightSaving;. Further time zone and DST information can be found at: &TimezoneGMTSite; and &TimezoneWorldClockSite;.
Set your computer's time correctly! If you work with people around the world, it's very helpful to set your computer's time and time zone right. You should set your computers time and time zone in the correct sequence: Set your time zone to your current location Set your computer's clock to the local time This way you will tell your computer both the local time and also the time offset to UTC. Tip! If you travel around the world, it's an often made mistake to adjust the hours of your computer clock to the local time. Don't adjust the hours but your time zone setting instead! For your computer, the time is essentially the same as before, you are simply in a different time zone with a different local time! Tip! You can use the Network Time Protocol (NTP) to automatically adjust your computer to the correct time, by synchronizing it to Internet NTP clock servers. NTP clients are available for all operating systems that Wireshark supports (and for a lot more), for examples see: &NTPSite;.
Wireshark and Time Zones So what's the relationship between Wireshark and time zones anyway? Wireshark's native capture file format (libpcap format), and some other capture file formats, such as the Windows Sniffer, EtherPeek, AiroPeek, and Sun snoop formats, save the arrival time of packets as UTC values. UN*X systems, and "Windows NT based" systems (Windows NT 4.0, 2000, XP, Server 2003, Vista, Server 2008, 7) represent time internally as UTC. When Wireshark is capturing, no conversion is necessary. However, if the system time zone is not set correctly, the system's UTC time might not be correctly set even if the system clock appears to display correct local time. "Windows 9x based" systems (Windows 95, Windows 98, Windows Me) represent time internally as local time. When capturing, WinPcap has to convert the time to UTC before supplying it to Wireshark. If the system's time zone is not set correctly, that conversion will not be done correctly. Other capture file formats, such as the Microsoft Network Monitor, DOS-based Sniffer, and Network Instruments Observer formats, save the arrival time of packets as local time values. Internally to Wireshark, time stamps are represented in UTC; this means that, when reading capture files that save the arrival time of packets as local time values, Wireshark must convert those local time values to UTC values. Wireshark in turn will display the time stamps always in local time. The displaying computer will convert them from UTC to local time and displays this (local) time. For capture files saving the arrival time of packets as UTC values, this means that the arrival time will be displayed as the local time in your time zone, which might not be the same as the arrival time in the time zone in which the packet was captured. For capture files saving the arrival time of packets as local time values, the conversion to UTC will be done using your time zone's offset from UTC and DST rules, which means the conversion will not be done correctly; the conversion back to local time for display might undo this correctly, in which case the arrival time will be displayed as the arrival time in which the packet was captured. Time zone examples for UTC arrival times (without DST) Los Angeles New York Madrid London Berlin Tokyo Capture File (UTC) 10:00 10:00 10:00 10:00 10:00 10:00 Local Offset to UTC -8 -5 -1 0 +1 +9 Displayed Time (Local Time) 02:00 05:00 09:00 10:00 11:00 19:00
An example: Let's assume that someone in Los Angeles captured a packet with Wireshark at exactly 2 o'clock local time and sends you this capture file. The capture file's time stamp will be represented in UTC as 10 o'clock. You are located in Berlin and will see 11 o'clock on your Wireshark display. Now you have a phone call, video conference or Internet meeting with that one to talk about that capture file. As you are both looking at the displayed time on your local computers, the one in Los Angeles still sees 2 o'clock but you in Berlin will see 11 o'clock. The time displays are different as both Wireshark displays will show the (different) local times at the same point in time. Conclusion: You may not bother about the date/time of the time stamp you currently look at, unless you must make sure that the date/time is as expected. So, if you get a capture file from a different time zone and/or DST, you'll have to find out the time zone/DST difference between the two local times and "mentally adjust" the time stamps accordingly. In any case, make sure that every computer in question has the correct time and time zone setting.
Packet Reassembling
What is it? Network protocols often need to transport large chunks of data, which are complete in themselves, e.g. when transferring a file. The underlying protocol might not be able to handle that chunk size (e.g. limitation of the network packet size), or is stream-based like TCP, which doesn't know data chunks at all. In that case the network protocol has to handle the chunk boundaries itself and (if required) spread the data over multiple packets. It obviously also needs a mechanism to determine the chunk boundaries on the receiving side. Tip! Wireshark calls this mechanism reassembling, although a specific protocol specification might use a different term for this (e.g. desegmentation, defragmentation, ...).
How Wireshark handles it For some of the network protocols Wireshark knows of, a mechanism is implemented to find, decode and display these chunks of data. Wireshark will try to find the corresponding packets of this chunk, and will show the combined data as additional pages in the "Packet Bytes" pane (for information about this pane, see ).
The "Packet Bytes" pane with a reassembled tab
Note! Reassembling might take place at several protocol layers, so it's possible that multiple tabs in the "Packet Bytes" pane appear. Note! You will find the reassembled data in the last packet of the chunk. An example: In a HTTP GET response, the requested data (e.g. an HTML page) is returned. Wireshark will show the hex dump of the data in a new tab "Uncompressed entity body" in the "Packet Bytes" pane. Reassembling is enabled in the preferences by default. The defaults were changed from disabled to enabled in September 2005. If you created your preference settings before this date, you might look if reassembling is actually enabled, as it can be extremely helpful while analyzing network packets. The enabling or disabling of the reassemble settings of a protocol typically requires two things: the lower level protocol (e.g., TCP) must support reassembly. Often this reassembly can be enabled or disabled via the protocol preferences. the higher level protocol (e.g., HTTP) must use the reassembly mechanism to reassemble fragmented protocol data. This too can often be enabled or disabled via the protocol preferences. The tooltip of the higher level protocol setting will notify you if and which lower level protocol setting also has to be considered.
Name Resolution Name resolution tries to convert some of the numerical address values into a human readable format. There are two possible ways to do these conversions, depending on the resolution to be done: calling system/network services (like the gethostname() function) and/or resolve from Wireshark specific configuration files. For details about the configuration files Wireshark uses for name resolution and alike, see . The name resolution feature can be enabled individually for the protocol layers listed in the following sections.
Name Resolution drawbacks Name resolution can be invaluable while working with Wireshark and may even save you hours of work. Unfortunately, it also has its drawbacks. Name resolution will often fail. The name to be resolved might simply be unknown by the name servers asked, or the servers are just not available and the name is also not found in Wireshark's configuration files. The resolved names are not stored in the capture file or somewhere else. So the resolved names might not be available if you open the capture file later or on a different machine. Each time you open a capture file it may look "slightly different", simply because you can't connect to the name server (which you could connect to before). DNS may add additional packets to your capture file. You may see packets to/from your machine in your capture file, which are caused by name resolution network services of the machine Wireshark captures from. XXX - are there any other such packets than DNS ones? Resolved DNS names are cached by Wireshark. This is required for acceptable performance. However, if the name resolution information should change while Wireshark is running, Wireshark won't notice a change in the name resolution information once it gets cached. If this information changes while Wireshark is running, e.g. a new DHCP lease takes effect, Wireshark won't notice it. XXX - is this true for all or only for DNS info? Tip! The name resolution in the packet list is done while the list is filled. If a name could be resolved after a packet was added to the list, that former entry won't be changed. As the name resolution results are cached, you can use "View/Reload" to rebuild the packet list, this time with the correctly resolved names. However, this isn't possible while a capture is in progress.
Ethernet name resolution (MAC layer) Try to resolve an Ethernet MAC address (e.g. 00:09:5b:01:02:03) to something more "human readable". ARP name resolution (system service): Wireshark will ask the operating system to convert an Ethernet address to the corresponding IP address (e.g. 00:09:5b:01:02:03 → 192.168.0.1). Ethernet codes (ethers file): If the ARP name resolution failed, Wireshark tries to convert the Ethernet address to a known device name, which has been assigned by the user using an ethers file (e.g. 00:09:5b:01:02:03 → homerouter). Ethernet manufacturer codes (manuf file): If neither ARP or ethers returns a result, Wireshark tries to convert the first 3 bytes of an ethernet address to an abbreviated manufacturer name, which has been assigned by the IEEE (e.g. 00:09:5b:01:02:03 → Netgear_01:02:03).
IP name resolution (network layer) Try to resolve an IP address (e.g. 216.239.37.99) to something more "human readable". DNS/concurrent DNS name resolution (system/library service): Wireshark will ask the operating system (or the concurrent DNS library), to convert an IP address to the hostname associated with it (e.g. 216.239.37.99 → www.1.google.com). The DNS service is using synchronous calls to the DNS server. So Wireshark will stop responding until a response to a DNS request is returned. If possible, you might consider using the concurrent DNS library (which won't wait for a name server response). Warning! Enabling network name resolution when your name server is unavailable may significantly slow down Wireshark while it waits for all of the name server requests to time out. Use concurrent DNS in that case. DNS vs. concurrent DNS: here's a short comparison: Both mechanisms are used to convert an IP address to some human readable (domain) name. The usual DNS call gethostname() will try to convert the address to a name. To do this, it will first ask the systems hosts file (e.g. /etc/hosts) if it finds a matching entry. If that fails, it will ask the configured DNS server(s) about the name. So the real difference between DNS and concurrent DNS comes when the system has to wait for the DNS server about a name resolution. The system call gethostname() will wait until a name is resolved or an error occurs. If the DNS server is unavailable, this might take quite a while (several seconds). The concurrent DNS service works a bit differently. It will also ask the DNS server, but it won't wait for the answer. It will just return to Wireshark in a very short amount of time. The actual (and the following) address fields won't show the resolved name until the DNS server returns an answer. As mentioned above, the values get cached, so you can use View/Reload to "update" these fields to show the resolved values. hosts name resolution (hosts file): If DNS name resolution failed, Wireshark will try to convert an IP address to the hostname associated with it, using a hosts file provided by the user (e.g. 216.239.37.99 → www.google.com).
IPX name resolution (network layer) ipxnet name resolution (ipxnets file): XXX - add ipxnets name resolution explanation.
TCP/UDP port name resolution (transport layer) Try to resolve a TCP/UDP port (e.g. 80) to something more "human readable". TCP/UDP port conversion (system service): Wireshark will ask the operating system to convert a TCP or UDP port to its well known name (e.g. 80 → http). XXX - mention the role of the /etc/services file (but don't forget the files and folders section)!
Checksums Several network protocols use checksums to ensure data integrity. Tip! Applying checksums as described here is also known as redundancy checking. What are checksums for? Checksums are used to ensure the integrity of data portions for data transmission or storage. A checksum is basically a calculated summary of such a data portion. Network data transmissions often produce errors, such as toggled, missing or duplicated bits. As a result, the data received might not be identical to the data transmitted, which is obviously a bad thing. Because of these transmission errors, network protocols very often use checksums to detect such errors. The transmitter will calculate a checksum of the data and transmits the data together with the checksum. The receiver will calculate the checksum of the received data with the same algorithm as the transmitter. If the received and calculated checksums don't match a transmission error has occurred. Some checksum algorithms are able to recover (simple) errors by calculating where the expected error must be and repairing it. If there are errors that cannot be recovered, the receiving side throws away the packet. Depending on the network protocol, this data loss is simply ignored or the sending side needs to detect this loss somehow and retransmits the required packet(s). Using a checksum drastically reduces the number of undetected transmission errors. However, the usual checksum algorithms cannot guarantee an error detection of 100%, so a very small number of transmission errors may remain undetected. There are several different kinds of checksum algorithms; an example of an often used checksum algorithm is CRC32. The checksum algorithm actually chosen for a specific network protocol will depend on the expected error rate of the network medium, the importance of error detection, the processor load to perform the calculation, the performance needed and many other things. Further information about checksums can be found at: .
Wireshark checksum validation Wireshark will validate the checksums of several protocols, e.g.: IP, TCP, UDP, ... It will do the same calculation as a "normal receiver" would do, and shows the checksum fields in the packet details with a comment, e.g.: [correct], [invalid, must be 0x12345678] or alike. Checksum validation can be switched off for various protocols in the Wireshark protocol preferences, e.g. to (very slightly) increase performance. If the checksum validation is enabled and it detected an invalid checksum, features like packet reassembling won't be processed. This is avoided as incorrect connection data could "confuse" the internal database.
Checksum offloading The checksum calculation might be done by the network driver, protocol driver or even in hardware. For example: The Ethernet transmitting hardware calculates the Ethernet CRC32 checksum and the receiving hardware validates this checksum. If the received checksum is wrong Wireshark won't even see the packet, as the Ethernet hardware internally throws away the packet. Higher level checksums are "traditionally" calculated by the protocol implementation and the completed packet is then handed over to the hardware. Recent network hardware can perform advanced features such as IP checksum calculation, also known as checksum offloading. The network driver won't calculate the checksum itself but will simply hand over an empty (zero or garbage filled) checksum field to the hardware. Note! Checksum offloading often causes confusion as the network packets to be transmitted are handed over to Wireshark before the checksums are actually calculated. Wireshark gets these "empty" checksums and displays them as invalid, even though the packets will contain valid checksums when they leave the network hardware later. Checksum offloading can be confusing and having a lot of [invalid] messages on the screen can be quite annoying. As mentioned above, invalid checksums may lead to unreassembled packets, making the analysis of the packet data much harder. You can do two things to avoid this checksum offloading problem: Turn off the checksum offloading in the network driver, if this option is available. Turn off checksum validation of the specific protocol in the Wireshark preferences.